Who this is for
Small teams comparing CRM plans, seats, contact limits, and paid automation features.
The buying problem
CRM pricing can look cheap until extra seats, marketing contacts, automation, reporting, or onboarding change the real monthly cost.
Decision criteria
- Count paid users separately from free viewers.
- Check contact, email, and automation limits.
- Include onboarding or migration if required.
- Estimate a realistic plan for the next 12 months, not only today.
- Compare cost against avoided missed follow-ups or manual admin time.
Cautions
- Avoid comparing only headline prices.
- Confirm what happens when contact or email limits are exceeded.
- Do not assume every automation feature is included in the entry plan.
Sources used